FAQ is focused on the automotive heated seats. The heated seats, while
acting as a welcome addition on a cold morning, are equipped with highly
sophisticated electronics and latest element design. This FAQ is designed
to inform and enlighten the reader on the benefits of our products.
How many seat heater elements are included in each kit?
A1. Each seat heater kit that we carry comes with two heater elements,
one is for your bottom seat cushion and the other is for your back cushion.
Our seat heaters are identical to the ones found in a lot of today’s
vehicles at a significantly lower price..
How soon will I receive the seat heaters?
A2. Please allow anywhere from 1-2 business days for our shipping department
to prepare your order and ship out to you. Depending on the amount of
orders on that day, your order will be shipped based in the order it
was received. For
tracking information, please visit this link at
to obtain your tracking number.
What are your hours of operation for live help?
A3. To better serve you, HeatedSeatKits.com is opened 7 days a week
to assist you. Live
Help and customer service is available from Mondays to
Fridays 9:00am to 4:00pm PST. E-mails are checked and responded every
day of the week.
How long is the warranty for the products that you sell?
A4. Our products all carry a standard two year manufacturer warranty
or 30,000 miles (whichever one comes first), if for some reason the
product we sold you is not functioning as it is suppose to, we will
gladly replace it within that time frame.
I bought your seat heaters and I am not exactly the greatest DIYER,
can you help me?
A5. Our products is engineered to be easy to install, you can find great
tips at this link on how to remove your existing seat covers (http://www.heatedseatkits.com/services.html)
under "Internet Resources." If in case you have difficulty
installing them midway, we will gladly provide you with an installer
in your local city to assist you further. Most local mechanics or car
audio installers can install our products, we will provide technical
support if they require assistance.
My stock oem seat heater element died, can you help me?
A6. We have a great solution for you, we sell the 12
volt seat heater replacement element for situations like this, all
you need to do is remove the old seat heater element and replace it
with our seat heater element. A significantly lower cost to repair this
problem than your local dealership. We understand how difficult it is
to find a single heater element, as we are the first to sell them in
this market. The elements work the same way as a stove top element,
you add positive and negative to produce heat.
I would like to install your seat heaters on my vehicle, but I
plan to purchase the OEM seat heater switches, can I use the OEM switches
with your kits?
A7. The answer to this question really depends on your electrical knowledge,
of course it is possible if you are electrically inclined. We have installed
many seat heaters on vehicles using the manufacturers OEM seat heater switches.
Does your seat heater have off/low/high option?
A8. Yes, our seat heaters all have off/low/high options, just like the
OEM ones found in your friends luxury vehicle. The seat heaters have
a built in thermostat that will automatically lower the temperature
if it has reached the maximum.
Does your seat heaters have automatically shutoff if installed directly to the battery?
A9. Of course not, the seat heater can considerably drain your battery
if left on. Unfortunately even factory seat heaters that come in today's
vehicles do not have this function. You may install our seat heaters
behind the accessory (like the factory vehicles), meaning the seat heaters
can only be turned on if the ignition key is on.
I found a website that sells the same product for less, can you match
A10. Because we at HeatedSeatKits.com are the national distributors
for seat heaters, if you find a price lower than ours for the same product,
we will gladly
match that price and discount the item to 15% off the competitors
Why are your prices so low?
A11. Because we buy in large quantities passing the savings down to
you. We are distributors to over 3,500 suppliers in North America.
Can I become a installer or supplier for your products?
A12. Yes, for more information please contact 1-800-717-0106 for access
to the reseller page.
Does your seat heaters work on cloth seats?
A13. Yes, our seat heaters will work well under cloth, vinyl, or leather
seat covers, they are paper thin, so you won't even notice that they
What are hog rings?
A14. Hog rings are simply round clips that hold your seat covers down
to the chair frame. They can be easily removed with regular household pliers,
and it is necessary to remove all hog rings to make the job alot more easier.
How many kits do I buy? I would like to have seat heaters for the driver
and passenger front row seats.
A15. You would require to purchase two kits
(dual unit) as each kit is designed for only one seating
Will your seat heaters fit my vehicle?
A16. Our universal seat heaters are very customizable as we have not
come across a vehicle that would not fit. We have installed seat heaters
on anything from a motorcycle to a ferrari.
Q17. Does your seat heater switch have led light?
A17. Due to overwelming requests from our customers, HeatedSeatKits.com has developed the Innovative Seat Heaters with dual temperature lighted switch. Low = green light and High = red light. For more information, please click HERE. Our Innovative Seat Heaters also includes an all new wiring harness with better adhesive tapes.
If I purchase a dual unit today, are they wired together?
A18. A dual unit actually contains two single seat heater kits, the
reason why, is because each individual heater kit must be operated by
a individual switch. It would be silly to turn on the seat heaters for
both driver and passenger seats when only one seat is occupied. Troubleshooting
is also alot easier because you can exchange parts to locate the source
of the problem.
Can I install the seat heater switches on the door panels?
A19. Yes, we have installed many seat heater switches on vehicle doors
panels, the most common place to install the seat heater switches are
the front dash below the CD Radio, vehicle seat panels, or near the gear box cover.
I already have seat heaters in the front and would like to install seat
heaters in the rear.
A20. Yes, you can install seat heaters for all 5 seats, a luxury item
that all your passengers will enjoy.
Do you have installation instructions available for me to review before
Q21. For your convenience, we have online installation instructions
on our website at (http://www.heatedseatkits.com/installation.html).
It is available in both html
.pdf format for your convenience.
Q22. When I bought
my vehicle, seat heaters was not an option, can I use your kits on my
A22. Yes, our universal seat heaters can be installed on any vehicle
regardless of make. There are a list of cars with glued seat covers
which makes the installation alot more difficult. The list of vehicles
is listed on our website under the "products" page.
Why should I buy from your company?
A23: By buying from the largest distributor of heated seats in North
America, you are guranteed the lowest prices. Buy buying from the source,
you will save alot of money on shipping and avoid profitting from a
I found another company selling the same product, their prices is $5.00
less. Why should I buy from you?
A24: There are alot of seat heaters in the market that are not universal
and are not carbon fiber. Copper elements will only break down within
2-3 years and can catch on fire. The brands we carry are well respected
and provides a two year in-house warranty on all the products that we
carry. We are the real deal, you will be getting the lowest price for
products that actually work AS ADVERTISED.
Does your company profit from shipping like other online businesses?
A25: Shipping is always free for customers located in North America.
Our competitors profit from their outrageous shipping fees.
Is your online ordering page secured?
A26: Yes, our websites are using the lastest SSL 3.0, RC4 with 128 bit
encryption to protect your personal data. You can check this by visiting
the webpage where you enter your complete address and credit card information.
Then simply visit the website, click "file menu", then choose
"properties" in your favourite Internet Browser..
I would like to obtain the tracking number for my order?
A27: You can obtain the tracking number for your order by visiting our
website and click on "Track and Confirm" on the top right
corner of the page. You can track your orders (and previous orders)
by entering your full name or zip code.
Are your prices in US Dollars?
A28: Yes, the prices on our website are all in US Dollars since our
Head Office is located in Seattle, Washington..
I prefer not to enter my personal information via the online website?
A29: You may contact our sales representatives at 1-800-717-0106 if
you wish to place an order via telephone. Our sale staff will be more
than glad to take your order over the telephone.
What shipping couriers do you use?
A30: For Canadians we would normally use Canada Post. For United States
we would normally use UPS Ground and United States Parcel Services.
Which models are the most popular?
A31: The most popular products today are the H2, H3 Seat Heater Kits
and Innovative Heat II and Extreme models.
Do you ship to the International Countries?
A32: Yes, we ship our products all around the world. We have customers
located in every country.
I'm from Canada, is shipping very slow and are there alot of duties
A33: Because you are located in Canada, your order will be processed
within Canada. There are no custom duties involved, we have trucks transporting
stock through the border everyday.
Please provide me the contact information for you reseller located in
A34: Due to privacy laws, we are unable to provide you with confidential
information regarding our customers. However, you can find them by doing
a google search on our products and guaranteed to find many resellers
of our products. For security reasons, we will not give your information
out to anyone unless an agreement is signed.
What is carbon fiber and the benefits?
Carbon Fiber is the latest standard of choice for OEM Seat Heaters used
by many new car manufacturers. The benefit of carbon fiber that it is
thread like and requires very little voltage to produce a lot of heat.
No one uses copper based elements anymore (used ten years ago), they
are outdated and have high chance of breaking down, burn your seat covers,
and catch on fire. Our carbon fiber elements can be cut and holes can
be made in the middle to allow you to keep the shape of your channels.
This is something our competitors don't have, which makes a good reason
why you should try out our product.
a questions not found here? Click HERE
to contact us today!
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Randy Lervord from Vancouver
says "Great Product, Install took 3 hours on my Jeep TJ"
Maurice Gray from Florida says
"Everything I expected, installed in my Honda Civic!"
Mel Clark from Beaver says
"Superb Quality, great easy to follow instructions!"
Keren Maor from Tembroke Pines
says "A great gift for my husband, I've never seen him so happy!"
Gina Welch from Gladstone
says "Thank you heatedseatkits.com!"
Hollie Richards from Collinston
says "Good service and thanks for the installation tips!"
James McIannes from Ontario
says "I've always wanted Heater Seats, heatedseatkits.com made
my wish come true!
Brown from Maryland says "Fast
Delivery, didn't expect them so soon!"
Rohit Kumar from New York says
"I saved literally thousands on my BMW 325!"
John Gibbs from California
says "I didn't believe they were so easy to install!"
David Parker from Russellville
says "Installed on my '69 Rebel, only possible with heatedseatkits.com!"
Dorothy Price from Mission
says "Unparalleled Customer Service, just in time for coming winter!"
JD Olson from Eugene says
"My customers love this product, great invention!"
Darren Summers from Keizer
says "Installation was a breeze!
Gerry Lewis from Dalton says
"A luxury no man should not have!"
Michael Lee from Los Angeles
says "A great DIY Mod for my Ford Focus!"